messaging training
Messaging Training equips technology professionals with the ability to compose clear, assured emails and instant messages. It focuses on converting technical complexities into accessible language for non-technical executives, handling risk communications effectively, and leveraging practical templates and checklists to facilitate quicker, superior decision-making in the workplace. Participants gain proficiency in professional communication across various channels.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear, confident emails and instant messages that elicit swift, precise replies. Master summarising updates, articulating risks, and simplifying intricate information for stakeholders. Hone a professional tone, conflict resolution skills, and inclusive language, employing ready-to-use templates, checklists, and tools to expedite status reports, incident summaries, and pressing requests.
Elevify advantages
Develop skills
- Write concise status emails summarising known facts, uncertainties, and action plans swiftly.
- Convert technical complexities into straightforward language with executive-level impact summaries.
- Employ professional templates for emails and instant messages covering incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, distinguishing formal emails from brief, polite instant messages.
- Incorporate succinct, inclusive, and culturally sensitive phrasing across all technical communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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