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CRM Course

4.3/5
CRM Course
4.3 in the evaluation
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This CRM Course provides a practical, end-to-end approach to planning, implementing, and securing a modern CRM. Learn to define measurable goals and KPIs, design robust data models, and build workflows that streamline sales, marketing, and support. Explore integrations, APIs, and secure access, then drive strong user adoption with role-based training, playbooks, and ongoing governance for long-term CRM success.

Elevify advantages

Develop skills

  • CRM data modelling: design clean schemas, key fields, and canonical records quickly.
  • CRM strategy: define ROI, KPIs, and measurable goals for B2B SaaS teams.
  • Secure CRM setup: implement RBAC, field security, SSO, MFA, and compliance basics.
  • Workflow automation: build lead, deal, and ticket flows with smart triggers and SLAs.
  • Systems integration: connect CRM with website, email, helpdesk, and marketing tools.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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