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Conversational AI Course

Conversational AI Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The Conversational AI Course shows you how to scope and design an internal assistant, select the right NLU platform, define intents and entities, and build effective dialogue flows for chat or voice. Learn to handle PII, log interactions responsibly, integrate with authentication and ticketing systems, and use metrics, error analysis, and A/B testing to continuously improve real-world performance.

Elevify advantages

Develop skills

  • Design hybrid chat flows: smooth self-service, failure recovery, and handoff.
  • Build secure IT helpdesk bots: intents, entities, and backend integrations.
  • Optimise channel UX: tailor flows for voice, chat, latency, and compliance.
  • Craft robust NLU: define intents, sample utterances, and slot strategies fast.
  • Monitor and improve bots: log data, track KPIs, and run A/B tests.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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