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AI Automation Course

AI Automation Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This AI Automation Course teaches you to map manual email-to-ticket workflows, identify bottlenecks, and prioritise automation for optimal results. You will create resilient AI and RPA flows, establish data models, and implement human oversight. Gain expertise in tool selection, security management, performance monitoring, and KPI tracking to ensure your customer support automation remains precise, compliant, and straightforward to maintain.

Elevify advantages

Develop skills

  • Design AI-RPA workflows: map email-to-CRM processes with clear human handoffs.
  • Build robust prompts: craft, validate, and monitor LLM agents for ticket automation.
  • Integrate tools swiftly: connect LLMs, RPA, and CRMs using secure APIs and logging.
  • Operationalise securely: track KPIs, manage risks, and govern AI automations.
  • Analyse processes: quantify pain points and define high-ROI automation scope.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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