Social Service Assistant Training
Acquire essential skills for social service assistants: client intake and triage, scheduling, records management, confidentiality, documentation, and effective communication to assist social workers and serve clients accurately and empathetically. This training equips you to manage workloads efficiently while upholding standards of care and privacy.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Social Service Assistant Training provides practical abilities to handle demanding schedules, arrange appointments, and maintain precise client records. Master straightforward intake and triage methods, documentation protocols, and data protection measures. Develop robust telephone, email, and written communication skills to aid clients effectively and keep your team organised, compliant, and responsive.
Elevify advantages
Develop skills
- Client intake and triage: collect essential information, evaluate priority, and direct cases promptly.
- Records management: organise, protect, and review client files to ensure compliance.
- Scheduling support: handle diaries, waiting lists, and reminders for social workers.
- Confidentiality in practice: safeguard client information in communications, files, and systems.
- Professional communication: craft clear, compassionate messages in English.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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