Social Mediator Access to Rights and Services Training
This course develops essential skills for social mediators to link vulnerable clients with housing, benefits, and legal aid. Participants master client assessment, case planning, advocacy techniques, and inter-agency collaboration, enhancing social work capabilities and delivering tangible results for at-risk families in need of urgent support.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips social mediators with practical tools to assist individuals in accessing public benefits, housing support, and school-related services. You will learn to evaluate risks, develop case plans, handle applications, liaise with legal and community partners, and communicate effectively across languages, enabling clients to swiftly obtain essentials like food, healthcare, income, and secure housing.
Elevify advantages
Develop skills
- Rapid client triage: swiftly evaluate risks, needs, and strengths to inform action.
- Public benefits navigation: assist access to SNAP, Medicaid, housing, and cash assistance.
- Application support: complete forms, compile evidence, and avoid rejections.
- Advocacy and mediation: draft letters and negotiate with landlords and schools.
- Cross-sector collaboration: partner with legal aid, schools, and community organisations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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