Personal Services Sector Manager Training
Develop leadership skills for social care teams. Master service models, scheduling, risk management, KPIs, and staff support to enhance client safety, outcomes, and satisfaction in personal services environments. This training equips managers with practical strategies for team organisation, performance monitoring, compliance, and continuous improvement, ensuring reliable and high-quality service delivery.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Acquire practical tools to organise teams, define roles, and allocate clients for safe, consistent support in personal services. Master effective scheduling, KPI monitoring, local authority compliance, quality enhancement, risk management, and documentation. Implement strategies for staff wellbeing, communication, and ongoing improvement to ensure reliable operations and superior client outcomes.
Elevify advantages
Develop skills
- Design care teams with clear roles, caseload models, and escalation routes.
- Track KPIs using simple dashboards for visits, incidents, and outcomes.
- Lead quality and risk management through robust care plans, safety checks, and investigations.
- Plan rotas intelligently to match staffing with client needs via flexible, safe schedules.
- Support staff wellbeing with supervision, training, and stress reduction practices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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