Personal Services Agency Manager Training
This course equips you to build and manage a high-quality personal services agency for older adults and people with disabilities. Master compliant staffing, scheduling, safety protocols, person-centred care, and budgeting skills tailored for social work and community-based support, ensuring sustainable and effective operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to design clear service portfolios, define client eligibility, and create safe, person-centred pathways from intake to discharge. Master workforce planning, compliant scheduling, documentation standards, incident response, recruitment, supervision, quality monitoring, budgeting, and partnerships for a sustainable, high-performing agency.
Elevify advantages
Develop skills
- Design compliant home-care service portfolios with clear scope, tasks, and limits.
- Build person-centred client pathways from intake through care plans, reviews, to discharge.
- Plan staffing and schedules using a 12-worker model for 35 clients, including routes and coverage.
- Lead safe, ethical teams by recruiting, training, supervising, and managing incidents.
- Manage finances and partnerships through pricing, budgets, and referral agreements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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