Receptionist & Concierge Course
Gain proficiency in front-desk communication, visitor access management, package handling, and suspicious item protocols. This Receptionist and Concierge Training equips participants with the professional frameworks, poise, and documentation skills essential for any secretarial position, ensuring secure and efficient operations at the reception desk.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This concise, hands-on Receptionist and Concierge Training develops essential front-desk communication, visitor registration, and access control abilities, alongside safety protocols and professional conduct. Acquire effective greeting protocols, de-escalation techniques, multitasking methods, and time management practices. Gain expertise in package management, digital and manual logging, chain-of-custody procedures, and responses to suspicious items to safeguard people, property, and data daily.
Elevify advantages
Develop skills
- Front-desk communication expertise: greet, calm, and direct visitors swiftly.
- Visitor access management: check identifications, distribute passes, and adhere to security guidelines.
- Package management and chain-of-custody: record, store, and distribute items securely.
- Reception time management: prioritise tasks, multitask effectively, and remain calm.
- Basic incident response: identify suspicious items, respond safely, and record accurately.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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