Public Service Administrative Secretary Training
Develop essential skills for a high-performing public service administrative secretary. Master meeting preparation, minute-taking, calendar management, citizen communication, conflict de-escalation, and ethical secretarial support to confidently serve officials and communities alike.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Public Service Administrative Secretary Training equips you with practical skills to plan and support community consultations comprehensively. Master agenda and calendar management, prepare concise briefing packs, respond to citizen enquiries, draft professional emails, record precise minutes, monitor action points, liaise with local offices, and uphold ethical, confidential, and inclusive practices in all public engagements.
Elevify advantages
Develop skills
- Public consultation support: coordinate stakeholders and ethical workflows.
- Meeting documentation: capture minutes, actions, and decisions with clarity.
- Agenda and calendar control: plan public events, travel, and key briefings.
- Citizen communication: write clear, respectful emails and de-escalation replies.
- Event logistics and accessibility: prepare venues, materials, and inclusive setups.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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