Mail Course
The Professional Mail Correspondence Course empowers secretariat professionals to excel in business correspondence. Participants learn to structure letters and emails clearly, employ polite yet assertive phrasing for sensitive matters like payments and complaints, produce precise meeting minutes, and adhere to superior formatting and etiquette standards, ensuring messages safeguard relationships and deliver swift outcomes.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with skills to compose clear, structured business letters and emails that elicit prompt and precise replies. You will master straightforward English, compelling subject lines, logical flow, and appropriate formality for diverse recipients. Gain expertise in courteous yet assertive language for handling payments, complaints, and delays, alongside drafting accurate meeting minutes and action points, all enhanced by professional formatting, thorough proofreading, and impeccable email etiquette for dependable communication.
Elevify advantages
Develop skills
- Professional email structure: craft clear, polished messages swiftly.
- Polite yet firm wording: manage payments, delays, and complaints effectively.
- Meeting emails and minutes: produce concise summaries and action-oriented notes.
- Clear, concise style: employ plain English, robust subject lines, and accurate dates.
- Formatting and etiquette: proofread meticulously, protect data, and observe email best practices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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