Law Firm Receptionist Course
Gain mastery as a law firm receptionist handling secretarial duties: coordinate solicitors' diaries, book legal meetings, manage urgent visitors, uphold confidentiality, and apply scripts, checklists, and tools for composed, professional client support. This training equips you with essential skills for seamless firm operations and client satisfaction.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course provides practical training for law firm receptionists to manage calls, emails, and visitors confidently. It covers legal appointment booking, conflict handling, and coordinating multiple attorneys' diaries, including ready-to-use scripts, templates, and checklists. Develop expertise in maintaining confidentiality, gathering data, documenting interactions, and de-escalating situations to assist lawyers effectively, safeguard clients, and ensure smooth office operations daily.
Elevify advantages
Develop skills
- Master legal diaries: manage multiple solicitors' schedules effortlessly.
- Professional client scripts: deal with calls, emails, and drop-ins adeptly.
- Urgent case triage: evaluate risks, calm tensions, and refer appropriately.
- Secure intake processes: gather essential details while safeguarding privacy.
- Practical aids and checklists: optimise bookings, intakes, and routine checks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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