Hospital Secretary Course
This course equips aspiring hospital secretaries with essential skills for efficient front-desk operations, including scheduling, patient coordination, records management, and compliance to enhance hospital workflow and patient care.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Hospital Secretary Course provides a brief, practical route to mastering outpatient scheduling, front-desk workflow, and patient flow coordination. Learn to create efficient daily timetables, prevent double bookings, reduce waiting times, and manage no-shows. Acquire skills in documentation, records management, privacy, KPIs, and clear communication with patients and clinicians for safer, smoother hospital operations.
Elevify advantages
Develop skills
- Hospital scheduling mastery: build smart, no-wait clinic schedules quickly.
- Outpatient workflow skills: coordinate GP, cardiology and radiology appointments.
- Medical records handling: manage EHR, paper files, privacy and consent.
- Patient communication: send clear reminders, instructions and confirmations.
- SOP and compliance basics: write front-desk procedures that pass audits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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