Administrative Receptionist Course
Master front-desk communication, appointment scheduling, call handling, and documentation in this Administrative Receptionist Course—designed for secretarial professionals aiming to manage patients, staff, and information confidently and professionally. This practical course equips you with essential skills for efficient medical and wellness reception duties, ensuring smooth operations every shift.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This concise Administrative Receptionist Course develops assured front-desk skills for medical and wellness environments. You will learn professional greetings, de-escalation techniques, privacy essentials, superior phone etiquette, call triage, and voicemail management. Gain proficiency in precise scheduling, calendar management, documentation, and pricing discussions, utilising key software, templates, and checklists for organised, efficient shifts.
Elevify advantages
Develop skills
- Front desk professionalism: manage check-in, privacy, and patient flow with ease.
- Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
- Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
- Clear documentation: log messages, organise records, and streamline daily handovers.
- Service and pricing communication: explain options, set boundaries, and escalate wisely.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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