Administrative Letter Course
Gain mastery in producing clear, compliant administrative letters for secretariat duties. The course covers essential formats, appropriate tone, legal requirements, records management, and accessibility standards, alongside guidance on complaint handling and non-compliance notices to safeguard your agency while confidently conveying expectations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical skills to draft clear and compliant official correspondence in a public agency environment. You will learn to structure formal letters, internal memos, and notices for contractor non-compliance, respond professionally to public enquiries, establish deadlines and responsibilities, adhere to legal and records management requirements, and utilise templates, checklists, and editing methods to enhance precision and uniformity.
Elevify advantages
Develop skills
- Draft official letters using precise structure, tone, and formatting efficiently.
- Compose non-compliance letters citing contracts, requiring remedies, and imposing deadlines.
- Produce clear internal memos outlining tasks, timelines, and accountability.
- Address citizen enquiries with empathy, clarity, and maintainable records.
- Manage records and templates through version control, approvals, and secure storage.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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