Log in
Choose your language

Administrative and Reception Agent Training

Administrative and Reception Agent Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Administrative and Reception Agent Training offers a concise, hands-on programme to enhance front desk proficiency. Master professional telephone techniques, precise message recording, and courteous scripts for calls, emails, and face-to-face interactions. Cultivate robust customer service, conflict de-escalation, time management, and record-keeping expertise to provide structured, dependable, and professional assistance consistently.

Elevify advantages

Develop skills

  • Professional call handling: capture full messages and route calls flawlessly.
  • Front desk mastery: greet, triage, and prioritise visitors and calls swiftly.
  • Administrative organisation: maintain logs, schedules, and follow-ups meticulously.
  • Polished communication: provide clear, courteous phone and email responses.
  • Complaint resolution: de-escalate conflicts and document incidents efficiently.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course duration?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course