4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Customer Training Course shows you how to design focused CRM programmes that match real workflows, from role-based curricula and delivery formats to clear objectives and measurable outcomes. Learn to map processes, build practical modules, create assessments and feedback loops, and drive 90-day adoption with checklists, coaching plans, and reporting templates that boost consistent, high-quality platform usage.
Elevify advantages
Develop skills
- Design CRM training plans: segment audiences and pick winning formats fast.
- Map client sales workflows: turn CRM needs into clear, measurable goals.
- Build practical CRM modules: leads, pipeline, activities, and reporting.
- Create adoption assets: kickoff emails, manager reports, and coaching scripts.
- Launch 90-day CRM adoption plans: track KPIs, reinforce use, reduce resistance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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