Client Manager Training
Master B2B SaaS client management: reduce churn, lead high-impact meetings, run 90-day retention plays, and build 12-month growth plans. Ideal for sales professionals who own renewals, expansions, and executive relationships. This course equips you with practical tools to protect renewals, unlock account growth, and drive stronger client relationships through risk assessment and strategic planning.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Client Manager Training provides a practical toolkit to safeguard renewals and drive account growth in B2B SaaS. You will learn to identify churn signals, implement a 90-day retention plan, design effective meetings, and coordinate cross-functional support. Develop expertise in risk assessment, opportunity mapping, and 12-month expansion strategies to foster confident, enduring, and profitable client relationships.
Elevify advantages
Develop skills
- Churn diagnosis mastery: spot B2B SaaS risk drivers fast and act with confidence.
- Strategic client meetings: design kickoff, QBR, and renewal talks that convert.
- 90-day save plans: build retention playbooks that stabilise usage and renewals.
- Account growth strategy: map expansion, cross-sell, and upsell paths in key logos.
- Risk and health scoring: quantify revenue-at-risk and prioritise high-impact moves.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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