Retail Assistant Course
Gain mastery in essential retail assistant competencies including customer service, fitting room management, loss prevention, visual merchandising, time management, and shop safety. Utilise practical scripts and procedures to increase sales, minimise shrinkage, and maintain an efficient sales floor operation.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Enhance your front-of-house skills through a concise, hands-on course centred on authentic shift situations. Acquire precise service protocols, rapid communication phrases, fitting room oversight, fundamental loss prevention, and swift visual merchandising standards. Excel in time management, compact routines, and safety protocols to manage peak periods assuredly, aid your colleagues, and deliver a seamless, effective shopping experience for all customers.
Elevify advantages
Develop skills
- Fitting room oversight: regulate traffic, curb losses, and safeguard stock efficiently.
- Core retail service: welcome, support, and finalise transactions fluidly during peak times.
- Customer interaction scripts: address grievances, promote extras, and settle matters promptly.
- Visual merchandising: neatly fold, align, and refresh displays swiftly to drive sales.
- Retail time management: prioritise duties, remain orderly, and ensure floor safety.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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