Social Housing Training
Social Housing Training equips housing professionals with practical tools to assess applicants, allocate units fairly, manage risks, and support vulnerable tenants, fostering compliant, ethical, and sustainable housing that strengthens communities. This course covers allocation law, risk assessment, fair prioritisation, unit matching, waiting list management, decision documentation, bias prevention, tenant communication, conflict resolution, arrears prevention, and multi-agency collaboration for transparent housing outcomes.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Social Housing Training provides practical tools to apply allocation law, assess risk and vulnerability, and prioritise applicants fairly. Participants learn to match households to suitable units, manage waiting lists, document decisions, and prevent bias. The course builds skills in tenant communication, conflict resolution, arrears prevention, and multi-agency support to deliver transparent, compliant, and sustainable housing outcomes.
Elevify advantages
Develop skills
- Applicant risk scoring: apply fair, transparent tools to prioritise social housing.
- Unit matching decisions: match families, adapted units, and emergencies swiftly.
- Tenant support management: prevent arrears, disputes, and repeat homelessness.
- Legal and ethics compliance: apply housing law, fairness, and anti-bias rules.
- Community engagement: handle complaints, conflicts, and public policy communication.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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