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Building Concierge Training

Building Concierge Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Building Concierge Training equips you with practical tools for exceptional resident service. Master communication channels, service standards, response times, and procedures for front desk, packages, amenities, move-ins, and emergencies. Practise scenarios, scripts, and competency plans to increase satisfaction, minimise complaints, and ensure smooth operations.

Elevify advantages

Develop skills

  • Resident communication strategy: craft clear emails, alerts and notices quickly.
  • Luxury resident profiling: map building demographics to service KPIs swiftly.
  • Front desk operations: manage reception, packages and visitors using professional SOPs.
  • Service recovery scripts: address complaints, delays and noise issues confidently.
  • Concierge QA toolkit: implement checklists, audits and training to elevate standards.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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