proximity management training
Proximity Management Training equips managers to elevate frontline retail performance via hands-on floor coaching, customer experience initiatives, community partnerships, and straightforward KPIs, transforming everyday operations into increased sales, customer loyalty, and team motivation. This practical programme delivers rapid, measurable outcomes through a structured 4-week action plan.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Proximity Management Training equips you to remain close to customers, increase sales, and bolster your team in a demanding retail setting. Master active listening, swift complaint resolution, suggestive selling, and tailored fashion engagement scripts. Develop local alliances, monitor essential KPIs, lead daily team huddles, coach directly on the shop floor, and implement a straightforward 4-week action plan for prompt, tangible improvements.
Elevify advantages
Develop skills
- Diagnose retail performance: identify stress points, interpret KPIs, and respond swiftly.
- Forge local partnerships: increase footfall using straightforward, effective strategies.
- Enhance customer experience: chart journeys, resolve complaints, and increase basket values.
- Lead on the shop floor: conduct huddles, provide real-time coaching, and maintain team motivation.
- Coach and support staff: accelerate onboarding, mediate disputes, and realign priorities.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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