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MCO course

MCO course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The MCO Course provides practical tools to rapidly improve store performance. Participants learn to create 8–12 week action plans, establish clear KPIs, and conduct straightforward A/B tests to boost sales. It covers mastering customer service standards, reducing complaints, efficient scheduling, and utilising dashboards, escalation playbooks, and sales techniques tailored for mid-range fashion, enabling confident weekly performance gains.

Elevify advantages

Develop skills

  • Retail KPI mastery: track, interpret, and act on core fashion store metrics swiftly.
  • Action planning: develop 8–12 week retail plans with defined owners, timelines, and KPIs.
  • Sales optimisation: implement merchandising, promotions, and scripts to enhance store conversion.
  • Service excellence: reduce queues, standardise service, and minimise complaints efficiently.
  • Team performance: schedule according to footfall and coach staff using straightforward daily routines.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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