knowledge management training
Acquire practical knowledge management skills to reduce search times, enhance reuse, and safeguard vital expertise. Master straightforward KM systems, governance frameworks, and performance metrics to enable your team to deliver more quickly, prevent duplication, and retain organisational knowledge effectively.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Knowledge Management Training equips you to create a straightforward, impactful KM system using familiar tools. Discover what knowledge to capture, methods for organising folders, tags, and versions, and how to establish precise, quantifiable goals. Develop governance structures, incentives, and quality controls, assess existing shortcomings and risks, and implement real-world examples, pilot projects, and training strategies to foster ongoing enhancement and tangible business benefits.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge using existing tools.
- Establish SMART KM objectives: define KPIs to reduce search time and increase content reuse swiftly.
- Develop KM governance: implement access controls, quality assurance, and straightforward incentives.
- Identify KM deficiencies: detect silos, risks, and duplication to safeguard performance and clients.
- Conduct KM pilots: initiate rapid trials, monitor metrics, and continuously refine processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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