female assistant manager training
Gain confidence as a female assistant manager by mastering daily planning, KPI monitoring, team communication, and conflict resolution. Learn to lead teams effectively, manage pressure, and make informed decisions that boost performance and team morale across operational challenges.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Female Assistant Manager Training equips you with practical tools to lead daily operations confidently. Master tracking KPIs such as average handle time, first contact resolution, backlog, and SLA compliance via intuitive dashboards and alerts. Develop robust planning routines, prioritise effectively under pressure, resolve conflicts adeptly, and deliver succinct updates to keep your team aligned, productive, and dedicated to customer satisfaction.
Elevify advantages
Develop skills
- Shift planning expertise: manage daily operations using checklists and standard operating procedures.
- Team communication: conduct standups, briefings, and deliver clear status updates.
- Conflict resolution: manage difficult conversations, de-escalate tensions, and secure team agreements.
- KPI tracking: monitor AHT, FCR, backlog, and respond swiftly to dashboard alerts.
- Rapid decision-making: prioritise tasks, triage issues, and escalate confidently.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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