course on business performance
Elevate e-commerce performance through this Business Performance Optimisation Course. Identify operational challenges, craft KPIs, streamline inventory and fulfilment processes, and convert data into decisive actions, delivering rapid, measurable results for managers.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This focused course on business performance equips you to transform unclear operational problems into precise, quantifiable challenges, prioritising impactful solutions via established frameworks. Master optimisation of returns, inventory, order fulfilment, and customer service using practical tools, effective KPI creation, external benchmarking, and structured implementation strategies for ongoing enhancement and tangible outcomes.
Elevify advantages
Develop skills
- Operational diagnosis: convert imprecise e-commerce problems into defined, quantifiable shortfalls.
- KPI design: develop streamlined metrics for inventory, orders, and customer service.
- Improvement levers: swiftly optimise returns, inventory, and order fulfilment processes.
- Benchmarking and targets: establish achievable, evidence-based objectives using external benchmarks.
- Monitoring and change: conduct KPI assessments, A/B testing, and gradual implementations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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