conflict management training
Acquire essential conflict management skills for leadership roles. Gain expertise in identifying root causes, conducting productive one-on-one discussions and mediations, evaluating project risks, and crafting action plans that safeguard delivery timelines, team morale, and retention in technical teams.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Conflict Management Training equips you with practical tools to swiftly diagnose conflicts, collect facts, and tackle issues confidently. Master conducting targeted one-on-one meetings, facilitating mediated group sessions, and calming heated exchanges. Develop precise action plans, enhance communication standards, and evaluate risks to delivery, quality, and staff retention, all while fostering trust, accountability, and sustained team effectiveness.
Elevify advantages
Develop skills
- Conflict diagnosis: rapidly identify root causes within technical and project teams.
- One-on-one discussions: conduct brief, impartial meetings to swiftly reduce tension.
- Mediation expertise: facilitate group sessions with defined rules and equitable resolutions.
- Risk evaluation: analyse conflict effects on delivery, quality, and team retention.
- Action planning: convert conflicts into tangible improvements in workflows, roles, and standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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