SME-SMI Training
This SME-SMI Training equips managers to construct role-based skill matrices, devise 12-week training programmes, nurture internal experts as trainers, and monitor KPIs. It enables small teams to boost quality, efficiency, and customer satisfaction through straightforward, repeatable systems, all within constrained time and resources.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
SME-SMI Training teaches you to rapidly design targeted 12-week training programmes, develop precise role-based skill matrices, and convert internal experts into proficient trainers. Master setting measurable KPIs, monitoring progress with straightforward tools, applying microlearning and checklists, and establishing feedback mechanisms that reduce errors, accelerate onboarding, and foster ongoing improvement despite limited time and budget.
Elevify advantages
Develop skills
- KPI-driven training design: establish precise, measurable objectives for SME teams swiftly.
- Role-based skill mapping: create clear matrices for each service role.
- Practical SME trainer development: transform experts into effective internal coaches.
- Lean training implementation: roll out 12-week programmes with minimal disruption.
- Continuous improvement tracking: utilise simple audits and feedback to enhance skills.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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