Quality Audit Training
This comprehensive course develops essential quality audit skills for managing complaints, nonconformances, and traceability effectively. Participants learn key ISO 9001 principles, how to create precise audit checklists, utilise KPIs, and implement corrective actions. These competencies enable you to safeguard customers, mitigate risks, and support informed management decisions with confidence.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical skills to conduct quality audits on complaints and nonconforming products confidently. You will master ISO 9001 requirements, risk-based planning, checklist creation, and effective interviewing techniques. Gain hands-on experience with templates, digital tools, KPIs, and root cause analysis to manage issues, validate corrective actions, and prepare robust evidence for certification audits.
Elevify advantages
Develop skills
- Design audit checklists by converting ISO 9001 clauses into precise, practical questions.
- Produce clear nonconformance reports, assess risks accurately, and monitor actions efficiently.
- Utilise root cause tools like 5 Whys and fishbone diagrams alongside SMART corrective actions.
- Verify traceability by quickly confirming batch histories, quarantine processes, and dispositions.
- Develop KPIs and dashboards to track complaints and nonconformances for management oversight.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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