BPM (Business Process Management) Training
Master BPM for order-to-delivery: map current AS-IS processes, design future TO-BE flows, address root causes, and establish KPIs. Gain practical tools to reduce errors, accelerate fulfilment, and align operations with business objectives in management and administration contexts.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This BPM Training equips you with practical tools to optimise Order-to-Delivery processes. Master documenting AS-IS workflows, scoping projects clearly, conducting root cause analysis, and crafting TO-BE processes that minimise errors and delays. Excel in KPI development, dashboard creation, benchmarking, and building implementation roadmaps with robust change management for sustainable results.
Elevify advantages
Develop skills
- Text-based BPMN modelling: transform chaotic procedures into clear, efficient process flows.
- AS-IS and TO-BE mapping: document, redesign, and optimise order-to-delivery processes.
- KPI design for O2D: define, calculate, and monitor key logistics performance metrics.
- Root cause analysis: use 5 Whys, Fishbone, and Pareto to resolve order issues swiftly.
- Implementation roadmap: develop phased rollouts, governance, and change management strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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