Assistant Housekeeping Manager Course
Master the role of Assistant Housekeeping Manager with essential tools for team communication, room inspections, cleaning standards, shift scheduling, and complaint resolution. This course enhances productivity, guest satisfaction, and operational excellence in hotel housekeeping management.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical tools to elevate room quality, efficiency, and guest satisfaction. You will master inspection techniques, checklists, and quality control measures; establish realistic time standards and KPIs; plan shifts based on occupancy; and standardise cleaning procedures. Develop expertise in handling complaints, investigating incidents, coaching staff, and tracking performance to ensure seamless, efficient daily operations in housekeeping.
Elevify advantages
Develop skills
- Lead housekeeping teams through briefings, staff coaching, and enhancing daily performance.
- Control quality efficiently by inspecting rooms, logging defects, and reducing re-cleans and complaints.
- Standardise cleaning processes using professional room sequences, time standards, and safe chemicals.
- Plan demanding shifts by assigning rooms, balancing workloads, and managing high-occupancy periods.
- Resolve guest issues by investigating complaints, documenting actions, and preventing recurrences.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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