Supervisory Leadership Skills Course
This course equips aspiring supervisors with essential skills to lead teams effectively on the front line. Participants will master shift management, performance oversight, and conflict resolution using practical tools, templates, and structured approaches like PDCA and SOPs. Designed for HR professionals, it fosters accountability, boosts employee engagement, and delivers measurable improvements in daily operations, ensuring confident leadership that drives consistent results across shifts.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course provides practical strategies for supervising frontline teams, covering effective stand-up meetings, seamless shift handovers, clear role definitions, performance tracking via templates, fair handling of underperformance, and structured conflict resolution. Learners will develop onboarding programmes, targeted training initiatives, and motivation schemes, while applying PDCA cycles, standard operating procedures, and succinct documentation to achieve reliable, quantifiable enhancements in team productivity and cohesion.
Elevify advantages
Develop skills
- Daily shift management: conduct stand-ups, handovers, and visual task boards effortlessly.
- Performance monitoring with HR focus: establish KPIs, audits, and equitable improvement plans swiftly.
- Effective application of SOPs and PDCA: record processes and implement rapid frontline solutions.
- Swift problem identification: detect patterns in attendance, workflows, and conflicts within days.
- Focused induction and motivation strategies: create surveys, incentives, and concise training sessions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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