Soft Skills Training
Soft Skills Training equips HR professionals with practical tools to manage workplace conflicts, conduct mediations, restore trust, and safeguard team standing—employing scripts, templates, and proven methods applicable to authentic scenarios.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Soft Skills Training provides practical strategies for addressing workplace disputes confidently. Participants learn to structure productive one-to-one dialogues, lead collaborative resolution sessions, and implement validated mediation approaches. Develop skills in active listening, empathy, and fostering psychological safety, supported by checklists, templates, and research-backed techniques to rebuild trust, ensure confidentiality, and achieve sustainable, quantifiable progress.
Elevify advantages
Develop skills
- Conflict coaching: conduct targeted one-on-one discussions with established questioning tools.
- Mediation skills: facilitate joint resolution sessions achieving clear, equitable results.
- Trust repair: devise concise, actionable steps to swiftly restore team credibility.
- Psychological safety: employ active listening and empathy to de-escalate fraught scenarios.
- HR documentation: utilise checklists, logs, and templates to minimise legal exposure.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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