Managing Workplace Incivility Course
This course equips HR professionals with tools to identify, measure, and tackle workplace incivility. Participants learn to establish clear team norms, coach managers effectively, and safeguard employees, thereby enhancing organisational culture, retention rates, and trust throughout the workplace.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Managing Workplace Incivility Course provides practical tools to recognise, prevent, and manage disrespectful behaviour within teams. It covers establishing clear behavioural norms, etiquette for hybrid and remote settings, coaching and feedback frameworks, plus scripts for immediate interventions. Develop routines for reporting, metrics, and training to minimise conflicts, foster trust, and maintain a healthy, inclusive culture long-term.
Elevify advantages
Develop skills
- Diagnose incivility through HR surveys, interviews, and root-cause analyses.
- Establish clear team norms by converting conflicts into practical, respectful behaviour rules.
- Implement rapid prevention routines including inclusive meetings, rituals, and micro-training.
- Coach managers with scripts for difficult feedback, in-meeting interventions, and follow-up.
- Monitor impact using straightforward HR dashboards for civility, risk, and engagement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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