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Handling Workplace Conflicts Course

Handling Workplace Conflicts Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical strategies to identify conflict origins, evaluate team dynamics, and mitigate legal and reputational risks. You will learn to gather case details, facilitate empathetic one-on-one discussions, guide structured group mediations, and develop actionable plans with follow-up measures and communication tactics to rebuild teamwork and safeguard organisational success.

Elevify advantages

Develop skills

  • Diagnose workplace conflicts by identifying root causes and HR risks swiftly.
  • Conduct impartial one-on-one discussions with empathy, active listening, and thorough documentation.
  • Facilitate targeted mediations by establishing rules, easing tensions, and achieving prompt agreements.
  • Develop comprehensive conflict resolution plans featuring four-week monitoring, metrics, and responsibility structures.
  • Utilise non-violent communication and interest-focused negotiation to settle issues equitably and compliantly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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