Training and Quality Monitoring Course
This course equips you with practical skills to implement effective training and quality monitoring, transforming training efforts into measurable performance improvements through goal-setting, data analysis, and feedback mechanisms.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Training and Quality Monitoring Course shows you how to turn training into measurable performance. Learn to define clear quality goals, design practical QA forms, select focused call criteria, and build solid metrics for activity, behaviour, and outcomes. You will set timelines, choose tools, analyse data, and create feedback and coaching workflows that drive continuous improvement and consistent, reliable results.
Elevify advantages
Develop skills
- Design training quality metrics: build clear, HR-ready KPIs fast.
- Analyse training data: spot trends, outliers, and root causes in weeks.
- Create lean QA scorecards: concise call forms aligned to training goals.
- Set feedback and coaching loops: turn QA insights into quick performance wins.
- Plan monitoring workflows: tools, timelines, and reports HR can deploy fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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