Empathy in HR Course
This course equips HR professionals with essential empathy skills to handle sensitive situations, mediate conflicts, and build a supportive workplace while ensuring legal compliance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Empathy in HR Course provides you with practical tools to manage sensitive conversations, handle conflict, and promote well-being whilst safeguarding privacy and legal compliance. Learn empathetic questioning, active listening, mediation skills, and ethical decision-making, plus how to develop company-wide empathy initiatives that enhance performance, reduce complaints, and foster a safer, more accountable workplace culture.
Elevify advantages
Develop skills
- Empathetic HR communication: use tone, wording, and body language to defuse tension.
- Conflict mediation basics: run fair, calm HR meetings that lead to clear agreements.
- Psychosocial risk spotting: flag stress, workload issues, and plan safe follow-ups.
- Legally sound empathy: support staff while protecting confidentiality and compliance.
- Empathy-based performance talks: give candid feedback with clarity, care, and respect.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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