Coaching Employees Through Difficult Situations Course
This course equips HR professionals and managers with essential skills to coach employees through challenging situations, including conflict resolution, performance management, and ethical documentation, using proven models and practical tools for effective outcomes.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Coaching Employees Through Difficult Situations Course provides you with practical tools to manage conflict, resistance, and performance dips with confidence. Learn established coaching and feedback models, structure one-on-one and joint conversations, develop ethical action plans, document fairly, and utilise ready-made templates, scripts, and checklists to foster measurable, lasting behaviour change in just a few focused sessions.
Elevify advantages
Develop skills
- Empathy-based coaching: apply GROW, SBI, and DESC in quick, focused HR discussions.
- Difficult talks mastery: structure 1:1 sessions, set goals, and maintain firm boundaries.
- Conflict mediation: lead safe joint meetings that de-escalate and restore trust.
- Action planning: develop 4–6 week SMART plans, monitor progress, and sustain change.
- HR-ready documentation: use templates, scripts, and logs for fair, clear records.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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