Credit Control & Debt Collection Course
Gain expertise in credit control and debt collection through established 60-day workflows, risk assessment, and proactive strategies. Acquire skills to lower days sales outstanding, devise payment plans, coordinate sales and finance efforts, and employ professional communication to accelerate cash recovery with minimal resistance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Credit Control and Debt Collection Course provides a straightforward, practical framework to minimise late payments and enhance cash flow swiftly. Discover how to formulate preventive credit policies, profile customer portfolios, assess payment patterns, and construct risk scores. Hone professional communication skills, develop feasible payment arrangements, and deploy a 60-day collections process featuring KPIs, tools, and templates ready for immediate use.
Elevify advantages
Develop skills
- Develop 60-day collection workflows including reminders, holds, and escalation rules.
- Create preventive credit policies to reduce late payments and safeguard cash flow.
- Evaluate payment behaviour and risk scores to target key collections effectively.
- Produce professional B2B collection emails, call scripts, and responses to disputes.
- Formulate compliant payment plans and record all promises-to-pay in CRM systems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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