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Credit Control & Debt Collection Course

Credit Control & Debt Collection Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Credit Control and Debt Collection Course provides a straightforward, practical framework to minimise late payments and enhance cash flow swiftly. Discover how to formulate preventive credit policies, profile customer portfolios, assess payment patterns, and construct risk scores. Hone professional communication skills, develop feasible payment arrangements, and deploy a 60-day collections process featuring KPIs, tools, and templates ready for immediate use.

Elevify advantages

Develop skills

  • Develop 60-day collection workflows including reminders, holds, and escalation rules.
  • Create preventive credit policies to reduce late payments and safeguard cash flow.
  • Evaluate payment behaviour and risk scores to target key collections effectively.
  • Produce professional B2B collection emails, call scripts, and responses to disputes.
  • Formulate compliant payment plans and record all promises-to-pay in CRM systems.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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