Frontline Management Course
The Frontline Management Course equips managers with essential tools to stabilize teams, boost performance, and reduce turnover through practical strategies like KPI tracking, problem-solving, communication, improvement planning, and shift management.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Frontline Management Course provides practical tools to stabilise teams and enhance daily results. Learn to reduce turnover with intelligent scheduling, engagement strategies, and clear shift plans. Create straightforward KPI dashboards, identify performance problems, and conduct efficient huddles. Develop standard work, focused training, and 90-day improvement plans to ensure your team achieves consistent, dependable performance each day.
Elevify advantages
Develop skills
- KPI design and tracking: create simple dashboards that highlight frontline issues quickly.
- Root cause problem-solving: use 5 Whys and rapid fixes to stabilise operations.
- Frontline communication: conduct concise huddles, meetings, and feedback discussions.
- 90-day improvement plans: devise quick experiments and assess impact using KPIs.
- Shift and retention management: optimise schedules and minimise churn with swift strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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