Business Process Management (BPM) Course
This course equips learners with essential BPM skills to optimize business processes, focusing on order-to-cash workflows through mapping, analysis, redesign, automation, KPI monitoring, and implementation planning.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Business Process Management (BPM) Course provides you with a practical toolkit to map as-is workflows, analyse value and waste, and redesign efficient order-to-cash processes. Learn BPMN, stakeholder mapping, automation and integration options, KPI tracking, and governance so you can reduce delays, cut errors, improve customer experience, and implement changes with clear metrics, risk controls, and a realistic roadmap.
Elevify advantages
Develop skills
- Map and analyse as-is processes to expose waste, delays, and exceptions quickly.
- Redesign order-to-cash flows for speed, accuracy, and better customer experience.
- Spot automation and RPA opportunities to cut manual work and errors quickly.
- Build KPI dashboards and alerts to monitor SLAs and fix O2C issues in real time.
- Plan low-risk BPM rollouts with clear metrics, pilots, and change governance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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