Process Management Course
The Process Management Course provides you with practical tools to map current workflows, define clear goals, and design efficient future-state processes. Learn to select meaningful KPIs, build dashboards, and measure performance accurately. You also gain skills in root cause analysis, change management, risk control, and implementation planning to drive consistent, measurable improvements across operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Process Management Course provides you with practical tools to map current workflows, define clear goals, and design efficient future-state processes. Learn to select meaningful KPIs, build dashboards, and measure performance accurately. You also gain skills in root cause analysis, change management, risk control, and implementation planning to drive consistent, measurable improvements across operations.
Elevify advantages
Develop skills
- Process mapping mastery: capture as-is workflows with BPMN and swimlanes fast.
- KPI design skills: define precise, actionable metrics, SLAs, and dashboards.
- Root cause analysis: apply 5 Whys, Fishbone, and Pareto to cut defects quickly.
- To-be process design: redesign flows, remove waste, and spot automation wins.
- Change implementation: plan pilots, training, governance, and risk-controlled rollouts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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