Business Performance Management Course
This course equips participants with essential skills in business performance management, focusing on data integration, KPI design, root-cause analysis, dashboard creation, and performance review routines to drive measurable improvements.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Business Performance Management Course provides you with practical skills to transform data into clear, actionable outcomes. Learn to integrate key data sources, enhance data quality, and establish a single source of truth. Design effective KPIs and dashboards, utilise benchmarks to set realistic targets, diagnose performance issues, plan interventions, and conduct review routines that drive continuous, measurable improvement.
Elevify advantages
Develop skills
- KPI design mastery: turn strategy into clear, measurable service KPIs quickly.
- Data integration basics: connect core systems into one trusted performance view.
- Root-cause analysis: apply 5 Whys, Fishbone, and Pareto to resolve issues swiftly.
- Impactful dashboards: build executive-ready KPI views that drive action.
- Performance routines: conduct focused review meetings with owners, targets, and follow-up.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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