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Collections Department Management Course

Collections Department Management Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course provides practical strategies to minimise overdue receivables, enhance credit policies, and boost cash flow. Participants will learn to evaluate credit risk, categorise clients, create tailored collection playbooks, and monitor key metrics such as DSO and recovery rates. It includes ready-to-implement workflows, scripts, and policy templates to optimise collections processes, resolve disputes efficiently, and foster long-term business growth.

Elevify advantages

Develop skills

  • Design credit policies: establish limits, terms, and collateral to safeguard cash flow.
  • Develop risk-based collection playbooks: define actions, escalation rules, and timing.
  • Analyse accounts receivable and credit risk: segment clients, set exposure limits, and create watchlists.
  • Optimise collections workflows: assign roles, manage disputes, and integrate systems.
  • Monitor collections KPIs: track DSO, recovery rates, and enhance performance through rapid testing.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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