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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Salon Protocol and Client Care Training equips you with practical skills to handle consultations, align services with client needs, and discuss pricing confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for scheduling, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences on every visit.

Elevify advantages

Develop skills

  • Expert client consultations: align hair goals with services swiftly.
  • Confident salon communication: ready scripts for calls, texts, and face-to-face interactions.
  • Efficient scheduling skills: optimise bookings, waitlists, and stylist schedules.
  • Professional reception etiquette: greet, rebook, and retain all clients.
  • Effective conflict resolution: handle complaints, no-shows, and refunds calmly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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