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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Salon Protocol and Client Care Training equips you with practical skills to handle consultations, align services with client needs, and discuss pricing confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for scheduling, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences on every visit.

Elevify advantages

Develop skills

  • Expert client consultations: align hair goals with services swiftly.
  • Confident salon communication: ready scripts for calls, texts, and face-to-face interactions.
  • Efficient scheduling skills: optimise bookings, waitlists, and stylist schedules.
  • Professional reception etiquette: greet, rebook, and retain all clients.
  • Effective conflict resolution: handle complaints, no-shows, and refunds calmly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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