IVR and Telephone Voice-Over Course
This course teaches essential skills for creating professional IVR and telephone voice-over content, focusing on scripting, vocal techniques, recording, editing, and quality assurance for banking and telephony applications.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course shows you how to craft clear banking menus, write concise prompts, and localise language for mixed callers. Learn IVR architecture, caller flows, privacy and accessibility rules, plus tone, pacing, and emphasis for trust and clarity. Build an efficient recording, editing, testing, and delivery workflow so your phone systems sound polished, compliant, and easy to use.
Elevify advantages
Develop skills
- IVR script writing: craft clear, concise banking menus that callers follow fast.
- Vocal delivery for IVR: control tone, pacing, and emphasis for trusted bank prompts.
- Studio-ready recording: capture clean, consistent IVR audio from any pro setup.
- Audio editing for telephony: de-ess, compress, and normalise prompts for clarity.
- IVR QA and handoff: test flows, document files, and deliver client-ready packages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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