digital assistant training
Acquire essential Digital Assistant expertise for contemporary marketing teams. Gain proficiency in workflows for social media, email, and advertising develop a coherent assistant persona manage reports and KPIs oversee quotations and scheduling and recognise precisely when to refer matters to human specialists. This comprehensive training ensures seamless, professional support across routine operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Digital Assistant Training equips you to create a dependable, brand-aligned assistant that efficiently oversees content calendars, approvals, and campaign processes. Master guidelines on tone of voice, persona creation, scripted responses, key performance indicators, reporting formats, pricing fundamentals, and secure escalation methods, enabling your assistant to manage everyday tasks, client enquiries, and performance briefings with reliable, top-tier assistance.
Elevify advantages
Develop skills
- Establish a comprehensive marketing knowledge base encompassing topics, workflows, service level agreements, and key performance indicators.
- Craft a uniform assistant persona defining tone, limits, and intended users.
- Employ pre-prepared response templates for quotations, reports, and client communications.
- Execute detailed workflows for content planning, reporting, and meetings.
- Implement secure escalation procedures, data protection measures, and protocols for admitting lack of knowledge during real-time assistance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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