People Skills Course
This course equips participants with essential interpersonal skills to improve team dynamics, manage conflicts effectively, and enhance communication through practical exercises and techniques.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The People Skills Course provides practical tools to manage difficult conversations, reduce tension, and foster trust in any team. Learn active listening, clear communication, and empathetic responses, then apply established conflict management and de-escalation techniques. Through role-plays, scripts, and straightforward communication plans, you’ll build confidence to mediate issues, enhance dialogue quality, and promote more productive, respectful interactions.
Elevify advantages
Develop skills
- Mediation techniques: lead calm, fair conversations with ready-to-use scripts.
- Conflict de-escalation: apply quick, neutral language to diffuse tense situations.
- Active listening mastery: use NVC, paraphrasing, and SOLER in everyday discussions.
- Team communication plans: design 4-week solutions with clear guidelines and templates.
- Diagnosing team dynamics: identify root causes, unmet needs, and trust issues swiftly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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