Moderation Course
Gain expertise in contemporary community moderation tailored for communication professionals. Develop abilities to formulate precise guidelines, address crises, combat spam and abuse, employ moderation tools effectively, and deliver fair, transparent decisions that maintain safe and vibrant online environments. This course ensures you balance user protection with mental health considerations while fostering trust.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with skills to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair sanctions. You will learn to manage harassment, hate speech, spam, and self-harm content, utilise moderation tools and metrics, process appeals, communicate decisions openly, and safeguard user safety alongside your mental wellbeing, thereby enhancing community trust.
Elevify advantages
Develop skills
- Design clear community guidelines: craft fair, enforceable, brand-aligned policies.
- Make swift moderation decisions: prioritise incidents considering context, impact, and risk.
- Utilise professional moderation tools: queues, dashboards, metrics, and automation effectively.
- Manage crises and self-harm content: respond securely using trauma-informed protocols.
- Communicate difficult decisions: explain actions clearly, impartially, and consistently.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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