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Internal and External Communication Course

Internal and External Communication Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Internal and External Communication Course provides a practical toolkit for managing high-stress healthcare software outages with clarity and confidence. Learn to assess incidents quickly, align leadership, and create precise updates for media, clients, and employees. Develop reusable templates, master approval workflows, and build long-term trust through transparent, consistent, and well-structured messaging.

Elevify advantages

Develop skills

  • Crisis messaging: craft fast, clear updates for media, clients, and regulators.
  • Internal comms: design calm, supportive emails, scripts, and manager guidance.
  • Channel strategy: adapt tone and length for social, email, and executive briefings.
  • Healthcare outage comms: explain incidents simply within HIPAA and legal limits.
  • Reputation recovery: plan post-incident reports, apologies, and trust-building.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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